We collect and store any information you provide on our website or elsewhere. This includes your IP address, login details, email address, password, computer and connection information, and purchase history. We also gather session data, such as page response times, visit duration, page interactions, and browsing methods. Additionally, we collect personal information like your name, email, password, communications, comments, feedback, product reviews, recommendations, and personal profile.

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When you make a transaction on our website, such as booking Pilates classes or purchasing clothing, we collect personal details like your name, address, and email. This information is used only for the specified purposes.

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We collect personal and non-personal information to:

1. Provide and operate our services;

2. Offer ongoing customer support and technical assistance;

3. Contact you with service-related notices and promotional messages;

4. Create aggregated statistical data to improve our services;

5. Comply with legal obligations.

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Our company is hosted on Wix.com, which provides the online platform for selling our products and services. Your data may be stored on secure Wix.com servers protected by a firewall. Payment gateways used by Wix.com comply with PCI-DSS standards to ensure the secure handling of credit card information.

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We may contact you about your account, resolve issues, collect payments, request feedback, send updates, or enforce agreements. Contact methods may include email, phone, text, or post.

If you wish to stop data processing, contact us at enquiries@incredible-me.co.uk.

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We may update this privacy policy at any time. Changes take effect immediately upon posting. If significant changes are made, we will notify you here so that you understand what information we collect, how we use it, and any circumstances under which we disclose it.

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To access, correct, amend, or delete your personal information, please contact us at enquiries@incredible-me.co.uk.